Any time you are paying for a service, you want to know you are getting your money’s worth. But if you’re hiring professionals because you don’t know how to do the job yourself, how do you know the job is being done right? Pressure washing can be a lot more complicated than it seems, and if not done properly can result in damages that cause a lot of future headache and expense. Being an informed consumer can go a long way to saving you time and money. Make sure you protect yourself by asking the right questions.
Are you insured?
This is the big one. When you invite people onto your property, you are trusting they will leave it in better condition than when they came. Unfortunately, to err is human, and we are only human. Despite our best efforts, accidents will inevitably happen. In these cases, it is important for companies to be fully insured to cover any sort of damages or liability. Ask about insurance to make sure you are protected in the unlikely event something does happen.
How are your technicians certified?
It can’t be said enough: pressure washers are not toys. They are powerful machines capable of doing serious damage to your property if used improperly. It’s important therefore that these things are in capable hands, especially if they’re being used on your property. Similar to the insurance question, certification goes a long way toward establishing trust between you and the company you are working with. Also, even if the company is insured, it’s better if the work is done right the first time. Before you sign anything, ask about the hiring process, what body if any certifies the technicians, and what is involved in that certification. Later, you should do your own research to determine the credibility of that organization. At Washh, all our technicians have completed thorough background checks and been certified through the Power Washers of North America (PWNA). Their stringent guidelines and thorough certification process gives us the confidence to say we know how to handle any commercial or residential pressure washing job job you can throw at us.
What is your cleaning process?
Like asking about certifications, asking for specifics on the cleaning process is a great way to make sure a company knows their stuff. Power cleaning is a lot more complex than simply blasting away dirt with a high-pressure stream of water. In fact, doing so is a great way to make sure you’ll be shelling out for repairs in the future. Pressure and cleaning solutions can vary wildly depending on the material or surface being cleaned. Concrete, for example, should be cleaned with high pressure. Using those same techniques in roof cleaning, however, is a recipe for disaster. It’s important to know that the company knows how to do the job you are asking them to do in order to avoid problems down the line.
Do you have references you can share?
Sometimes, the best way to know if you’ll like the work is to see it for yourself. It’s always a good idea to ask for references or examples of prior jobs. A good company who stands behind their work will be more than happy to show it off. Pictures and company-selected testimonials don’t always tell the whole story, however. Don’t be afraid to follow up on the references you are given and hear what previous clients think directly from them.
Pressure cleaning in Charlotte, NC
At Washh, we’re happy to answer all your questions. We don’t see them as a challenge. They’re a chance to share our experience and our clients become better informed so we might serve them better. We are a professional pressure washing business based in Charlotte, NC serving commercial and residential clients across the region with a smile. To learn more or get a free quote, call us at 704.321.8000 or contact us online.