Any time you are paying for a service, you want to know you are getting your money’s worth. But if you’re hiring professionals because you don’t know how to do the job yourself, how do you know the job is being done right? You ask questions. Here are the most important questions to ask a pressure washing service company.
The Right Questions to Ask a Pressure Washing Service Company
Pressure washing can be a lot more complicated than it seems and, if not done properly, can result in damages that cause a lot of future headaches and expenses. Being an informed consumer can go a long way to saving you time and money.
Before you hastily decide on a pressure washing company, take time to interview them about their process and qualifications. You may be surprised by their answers. But, how do you know you’re even asking the right questions in the first place?
Below, you’ll find the questions you should ask a pressure washing service company.
1. Are you insured?
This is the big one. When you invite people onto your property, you are trusting they will leave it in better (or, at the very least, same) condition than when they came. Unfortunately, to err is human, and we are only human.
Despite our best efforts, accidents will inevitably happen. And, in the pressure washing industry, some accidents are more serious than others. In fact, due to the nature of the job, pressure washers sometimes find themselves getting injured or hurt in one way or another. In these cases, it is important for companies and their workers to be fully insured to cover any sort of damages or liability. Ask about insurance to make sure you are protected in the unlikely event something does happen.
2. How are your technicians certified?
It can’t be said enough: pressure washers are not toys. They are powerful machines capable of inflicting serious damage to your property if used improperly. It’s important, therefore, that these things are in capable hands, especially if they’re being used on your property.
Similar to the insurance question, certification goes a long way toward establishing trust between you and the company you are working with. Also, even if the company is insured, it’s better if the work is done right the first time. Before you sign anything, ask about the hiring process, what body, if any, certifies the technicians, and what is involved in that certification. Later, you should do your own research to determine the credibility of that organization.
3. What is your cleaning process?
This is one of the most important questions to ask pressure washing professionals. Like asking about certifications, asking for specifics on their cleaning process is a great way to make sure a company knows their stuff.
Power cleaning is a lot more complex than simply blasting away dirt with a high-pressure stream of water. In fact, careless power cleaning is a great way to make sure you’ll be shelling out for repairs in the future. Pressure and cleaning solutions can vary wildly depending on the material or surface being cleaned. Concrete, for example, should be cleaned with high pressure. Using those same techniques in roof cleaning, however, is a recipe for disaster.
You should also ask what kind of cleaning solution they intend to use on different parts of your home. Similar to the water pressure level, various surface materials call for various cleaning solutions. If the company uses a single way to clean all types of materials, then you know you’re in for bad service. It’s important to know that the company knows how to do the job you are asking them to do in order to avoid problems down the line.
4. What is your process for washing windows?
This is an equally critical question to ask before hiring pressure washing services. If you want your windows cleaned as well, don’t go with a company that uses pressure washing on them.
Windows are more delicate than, say, a concrete patio or vinyl siding. They can get easily damaged even when cleaned with low pressure. Instead, go with a company that will wash your windows without the use of a pressure washer. This will save you both time and money in the long run.
5. Can you adjust to my schedule?
Let’s face it — you lead a busy life. As a full-time parent with a 9-to-5 job, it can be difficult to even squeeze in time to take a breath, let alone watch someone clean your house for hours on end. You’re not always at home during operating hours, so scheduling time for pressure washing is a tricky ordeal. Find a company that’s willing to work around your schedule and do the cleaning outside of regular business hours.
6. Can you share proof of the quality of your work?
It’s hard to trust a company you’ve never heard of before with a job you’ve never seen them do. With this mind, a good question to ask pressure washing company is whether they can give you before and after photos of their work.
Of course, beyond receiving before and after photos, you should examine them thoroughly. Don’t trust a pressure washing company that isn’t willing to show photos of their previous work. If they’re proud of their services, they’d be more than happy to share the proof with you.
7. Do you have references you can share?
Aside from photos, it’s a good idea to ask for a list of references — customers whom the company has previously served. Be wary, though. Company-selected testimonials don’t always tell the whole story. As such, don’t be afraid to follow up on the references you are given and hear what previous clients think directly from them.
8. Do you offer a guarantee for your service?
This is perhaps one of the most overlooked questions to ask a pressure washing service company, but it is important nonetheless. Any company whose answer to this question is anything but “yes” is not worth your time.
Opt for a company that offers a 100% guarantee for their work for at least a week. That way, if you’re unsatisfied with the results or notice anything amiss, you can contact them immediately so they can either correct the situation or give you your money back.
The Best Company for You
These are the questions you must ask a pressure washing service company before hiring them. If you find at least one of their answers unsatisfactory, they may not be the right choice for you. By asking the right questions, you can narrow down your choices and end up with the best pressure washing company that suits your needs.
Although you can rent pressure washing machines, the job is better left in the hands of professionals. If you’re struggling to find a pressure washing company that checks all your boxes, Washh is your answer. Don’t hesitate to give us a call anytime.